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    Event Profile
    Class/
    Online
    Classroom
    Date April 15, 2025
    Time 9.00am to 5.00pm
    Venue Hotel Grand Pacific Singapore
    101 Victoria Street
    Singapore 188018
    Fee
    9% GST will apply
    SGD 520.00
    3 & above: SGD500.00 each
    For Member
    SGD 494
    3 & above: SGD475 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Other Date(s)1) Feb 12, 2025
    2) Jul 15, 2025
    3) Oct 14, 2025
    Trainer
    Activity
    You may reach us via
    T: 6204 6214
    E: info@ccisg.com
    Alternatively, you may send below details to register
    Contact Person
    Company (optional), Name, Job Title, Mailing Address, Tel, Email

    Participant(s)
    Name, Job Title, Email
    This intensive 1-day workshop is designed to equip professionals with the essential skills to deliver impactful presentations and communicate confidently in public speaking scenarios.

    Participants will learn how to structure presentations effectively, manage public speaking anxiety, and enhance their delivery with powerful body language, voice modulation, and storytelling techniques.

    The course also covers strategies for engaging and persuading diverse audiences and handling Q&A sessions with poise. Through practical exercises and expert feedback, attendees will gain the confidence and skills to communicate more effectively in any professional setting.
    Objective
    By the end of this workshop, participants will be able to:
    • Structure and deliver clear, impactful presentations.
    • Manage public speaking anxiety and present with confidence.
    • Use body language, voice modulation, and storytelling techniques to enhance delivery.
    • Engage and persuade diverse audiences.
    • Handle Q&A sessions and spontaneous interactions professionally.
    Outline
    Module 1: The Fundamentals of Effective Presentations
    • Introduction to Public Speaking:
      • Importance of effective communication in professional settings.
      • The role of public speaking in career advancement.
    • Structuring Your Presentation:
      • Defining the objective and core message.
      • Organizing content: Introduction, body, and conclusion.
      • Tailoring presentations to different audiences.


    Module 2: Overcoming Public Speaking Anxiety
    • Identifying Common Fears:
      • Understanding the root causes of public speaking anxiety.
      • Common myths and misconceptions.
    • Confidence-Building Techniques:
      • Mental preparation: Positive visualization and affirmations.
      • Breathing exercises and relaxation techniques.
      • Incremental exposure and practice.


    Module 3: Enhancing Delivery Skills
    • Body Language and Non-Verbal Communication:
      • The impact of body language on audience perception.
      • Effective use of gestures, posture, and movement.
      • Eye contact and facial expressions.
    • Voice Modulation and Vocal Techniques:
      • Controlling tone, pitch, and pace for emphasis.
      • Using pauses effectively to enhance impact.
      • Vocal exercises to improve clarity and projection.
    • The Power of Storytelling:
      • Incorporating narratives to connect with the audience.
      • Structuring stories to reinforce key messages.
      • Techniques for making stories relatable and memorable.


    Module 4: Engaging and Persuading Your Audience
    • Interactive Presentation Techniques:
      • Strategies for involving the audience throughout the presentation.
      • Using questions, polls, and other interactive elements.
    • Persuasive Communication:
      • Techniques for influencing and persuading your audience.
      • Balancing logic and emotion in your message.
      • Using visual aids effectively to support your points.


    Module 5: Handling Q&A Sessions and Spontaneous Speaking
    • Managing Q&A Sessions:
      • Preparing for potential questions and objections.
      • Techniques for answering questions clearly and confidently.
      • Handling difficult or hostile questions with poise.
    • Spontaneous Speaking Techniques:
      • Developing quick-thinking skills for impromptu speaking.
      • Strategies for staying composed and articulate on the spot.


    Module 6: Practice and Feedback
    • Presentation Practice:
      • Participants deliver short presentations based on the techniques learned.
      • Peer and instructor feedback on strengths and areas for improvement.
    • Action Plan for Continued Improvement:
      • Setting personal goals for ongoing development.
      • Resources and strategies for continuous practice.
    Who should attend
    • Professionals who want to improve their presentation and public speaking skills.
    • Managers and Team Leaders who need to present ideas and strategies effectively.
    • Sales and Marketing Personnel who regularly pitch to clients and stakeholders.
    • Project Managers who lead meetings and present project updates.
    • Executives and Senior Leaders who communicate with internal and external audiences.
    • Entrepreneurs who present business ideas to investors or partners.
    • Consultants and Trainers who deliver training sessions or workshops.
    • Anyone looking to overcome public speaking anxiety and enhance their communication skills.
    Diana Rahman's Profile
    Diana Rahman is an ICF ACC-certified coach and a successful Image Consultant, with a decade of experience at Jill Lowe International.

    She holds a Diploma in Teaching English to Speakers of Other Languages (TESOL) from the London Teacher Training College and teaches English as a foreign language. Diana also earned an Advanced Certificate in Training and Assessment (ACTA) from the Institute of Adult Learning (IAL), Singapore, and has been a corporate trainer for 24 years.

    Following six years in the banking industry, Diana transitioned to her passion—helping others develop soft skills. She has conducted numerous corporate programs, providing training on a wide range of essential topics to executive officers and uniformed staff. These topics include Diana Rahman is an ICF ACC-certified coach and a successful Image Consultant, with a decade of experience at Jill Lowe International.

    She holds a Diploma in Teaching English to Speakers of Other Languages (TESOL) from the London Teacher Training College and teaches English as a foreign language. Diana also earned an Advanced Certificate in Training and Assessment (ACTA) from the Institute of Adult Learning (IAL), Singapore, and has been a corporate trainer for 24 years.

    Following six years in the banking industry, Diana transitioned to her passion—helping others develop soft skills. She has conducted numerous corporate programs, providing training on a wide range of essential topics to executive officers and uniformed staff. These topics include Professional Image Presentation, Storytelling, Emotional Intelligence, Email Writing, Business & Social Etiquette, Verbal & Non-Verbal Communication, Resilience Building, Confidence Building, Motivation, Stress Management, Goal-Setting, and Customer/Client Management Skills.

    One of her notable achievements includes leading a 10-day boot camp for over 200 staff at La Digue Lodge in Seychelles, where she conducted sessions on team building, customer service excellence, and motivation. In 2012, she was recognized with the Promising Star Trainer award by Celebrate Life Holdings Pte Ltd.

    Diana's dynamic presentation style and 'live' demonstrations resonate with diverse audiences from industries such as finance, hospitality, healthcare, and education.

    In addition to her corporate training, Diana has been a Memory Trainer since 2012, trained by Alan Yip, founder of Mind Edge and Chief Trainer of the Singapore Memory Team. She teaches skills in memory techniques, goal-setting, study skills, and note-taking, among others.

    Diana also leads personal development workshops focused on motivation, confidence building, and self-esteem management for girls' homes and women's prisons. She has facilitated workshops across Seychelles, Malaysia, Cambodia, and Vietnam.

    In 2021, Diana co-authored the book Venus Rising: The Phoenix Awakens, sharing her personal story of resilience and championing the rise of women in entrepreneurship. The book became an Amazon #1 bestseller in 2022.
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