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    Classroom/ Online: Yes/ Yes
    Scheduling Date(s):
    1) Jun 17, 2025 (classroom)
    2) Sep 26, 2025 (classroom)
    3) Dec 03, 2025 (classroom)
    Note: Please click specific date for detailed venue and course fee etc.
    Identifying & Eliminating Process Waste Using Lean Mapping Techniques
    One of the biggest benefits of embracing lean thinking is to identify the waste in the process and eliminate or minimize the waste so that we can flow the value to customer in a better, cheaper, faster way. Some of the most frequently used lean techniques are "Mapping". Lean Mapping Techniques are team based, highly interactive way of visualising, mapping & surfacing out the waste in any process, be it manufacturing process or be it service process (such as office, HR, Finance etc). The beauty is that, these mapping techniques help us surface out the hidden process wastes or invisible process wastes, especially in an increasingly digital world where process are in electronic format. The "Lean Mapping Techniques" Workshop is designed to equip necessary skills on Various Lean Mapping Techniques in a highly interactive, hands on way to the participants so that participants can apply these techniques effectively in their workplace.
    Objective
    • Learning to visualize the process wastes in visible and hidden process scenario
    • How to identify and differentiate value & waste using mapping activities
    • How to develop current state, future state and ideal state for each mapping activiites
    • How to inter-relate all the mapping tools & drive a team based solution in reducing the waste in the process
    • How to simplify various forms used in daily activities, be it physical forms, be it electronic froms
    • Best practices using case studies on successful application of mapping in real world
    Outline
    • Overview of Basics of Lean Thinking Framework

    • Overview of various Lean Tools & Techniques / why use them / when to use them

    • Difference between Conventional flow charts vs Lean mapping tools

    • Introduction of Value Stream Mapping with hands on exercise

    • Introduction of Business Process Mapping (Swimlane) with hands on exercise
      o Tips & Techniques in identifying and eliminating the wastes

    • Introduction of Workflow Diagram (Sphagetti) with hands on exercise
      o Tips & Techniques of using WFD in various scenarios on visible as well as invisible process

    • Typical success metrics (KPIs) used in Lean Mapping activities and connecting these to Strategic metrics

    • How to facilitate Group Mapping activities in your respective orgnizations
    Who should attend
    • Section managers / Department managers who want to simplify their existing complex or legacy process using lean tools & techniques
    • Supervisors / Engineers, who want to simplify / improve their established process so as to improve their process time / turn around time
    • Lean practitioners who want to further enhance their skills on "real world" mapping techniques so that they can coach their respective teams better
    • Any individual / team leader who want to either establish a efficient process or improve their existing process using lean mapping techniques
    Methodology
    1 Day, highly interactive, hands on workshop
    Profile of Ramesh Rao
    Ramesh Rao holds bachelor’s degree in Engineering, MBA in finance & supply chain. He also holds Diploma in Adult Continuous Education (DACE) & Advance Certification in Learning & Performance (ACLP) from SUSS Singapore. Additionally, Ramesh comes with multiple professional certifications in Lean Six Sigma Master Black Belt, Design Thinking Facilitation, Agile & project management, Digital Transformation, Industry 4.0, Programming, RPA and more.

    Ramesh has over 30 years of career experience both in corporate role as well as in training and consulting. Ramesh has served in leadership role in process & operations management, product & service design, Industrial automation, operational excellence, and as global finance controller for US MNCs serving in multiple countries and continents. As a consultant and trainer, Ramesh has conducted more 2000 training and workshops both public as well as in-house on multiple domains such as Lean Six Sigma, Design Thinking, Agile, Digital Transformation, Financial skills, change management, Data analytics, Statistics, Smart factory solutions etc. Ramesh has served industries such as Manufacturing, Retail, Supply Chain, Banking, Financial Services, Education industry, government sectors, R&D & NGOs across Asia, Europe & USA.

    As a DACE & ACLP certification holder, Ramesh has provided WSQ / SSG accredited training for several training providers in Singapore.
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