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Managing Millennials and Gen Z in the Workplace

In today's fast-paced business world, Millennials and Gen Z employees are key drivers of innovation and growth. As these generations dominate the workforce, managers and HR professionals must adapt their leadership and communication strategies to engage them effectively. This seminar is designed to provide participants with insights, strategies, and techniques for managing Millennials and Gen Z in the workplace.

Participants will learn about the unique characteristics, values, and preferences of these generations, helping them create inclusive and supportive organizational cultures. The seminar will cover topics such as effective communication, leadership development, work-life integration, talent retention, diversity and inclusion, and leveraging technology for productivity.

Through interactive discussions, case studies, best practices, and hands-on exercises, participants will gain practical insights and techniques to enhance employee engagement, retention, and overall business success. By the end of the seminar, they will be equipped to drive positive change, build strong relationships with Millennials and Gen Z employees, and propel their organizations toward sustainable success.

Join us to unlock the potential of these generations and build a future-ready workforce and organizational culture.

Objective

The objective of this seminar is to equip managers and HR professionals with the insights, strategies, and techniques needed to effectively manage Millennials and Gen Z employees. By understanding the unique characteristics, values, and preferences of these generations, participants will gain the knowledge and skills to drive business success and foster a thriving organizational culture that embraces diversity, innovation, and collaboration.

Through interactive discussions, case studies, and hands-on exercises, participants will learn to adapt their leadership styles, communication strategies, and management approaches to better engage, motivate, and retain Millennial and Gen Z talent. This seminar aims to prepare attendees to propel their teams and organizations towards sustained growth and excellence in today's dynamic business environment.

Outline

I. Introduction to Millennials and Gen Z in the Workplace
- Understanding the generational characteristics, values, and preferences of Millennials and Gen Z
- Exploring the historical context and societal influences shaping these generations' attitudes towards work and leadership

II. The Impact on Workplace Dynamics
- Analyzing the significant impact of Millennials and Gen Z on modern workplace dynamics, including changes in organizational culture, communication styles, and expectations

III. Challenges and Opportunities of Managing Millennials and Gen Z
- Identifying common challenges faced by managers and HR professionals in managing Millennials and Gen Z
- Discussing the unique opportunities and strengths these generations bring to the workplace, such as innovation, digital fluency, and diversity of thought

IV. Communication Strategies for Effective Engagement
- Understanding the preferred communication styles, channels, and feedback mechanisms of Millennials and Gen Z
- Implementing strategies to enhance communication, foster meaningful connections, and build trust with younger employees

V. Leadership and Management Techniques for the Modern Workforce
- Adapting leadership styles and management approaches to resonate with the values and expectations of Millennials and Gen Z
- Developing inclusive leadership practices, mentorship programs, and coaching strategies to support the professional growth and development of younger talent

VI. Work-Life Integration, Flexibility, and Well-being
- Recognizing the importance of work-life balance, flexibility, and mental well-being for Millennials and Gen Z
- Implementing policies and initiatives to support work-life integration, remote work arrangements, and employee well-being programs

VII. Leveraging Technology and Innovation
- Harnessing technology and digital tools to enhance productivity, collaboration, and innovation in the workplace
- Embracing emerging trends, such as remote work technologies, virtual collaboration platforms, and AI-driven solutions, to optimize performance and adapt to changing work environments

VIII. Diversity, Equity, and Inclusion Initiatives
- Promoting diversity, equity, and inclusion initiatives to create an inclusive workplace culture that values and respects individual differences
- Addressing generational differences and fostering cross-generational collaboration and understanding within diverse teams

IX. Talent Development, Retention, and Succession Planning
- Implementing talent development programs, career pathways, and succession planning strategies to attract, retain, and develop Millennial and Gen Z talent
- Creating opportunities for continuous learning, skill development, and career advancement to support the long-term growth and success of younger employees

X. Case Studies, Best Practices, and Interactive Exercises
- Examining real-life case studies and success stories of organizations that have effectively managed Millennials and Gen Z in the workplace
- Engaging in interactive exercises, group discussions, and role-playing scenarios to apply learned concepts, share insights, and co-create solutions for managing generational diversity

Who should attend

Relevant for a diverse range of professionals who are involved in managing, leading, or supporting Millennials and Gen Z employees within their organizations.

Methodology

✓ Dynamic online presentations techniques that will increase knowledge, enhance learning, heighten motivation and awareness
✓ Group discussions and feedback to maximize participants’ learning abilities
✓ Video Presentation
✓ Case Studies

Profile of Michael Giam

International Business Consultant, Leadership Development Expert, MBA, IHRP-SP, ACTA, RPA, CASM, MOM-Registered CEI Trainer, SkillsFuture Mentor, Global Consulting Associates

Michael Giam is a seasoned international business professional with over 40 years of senior management experience in diverse and cross-cultural environments. His expertise spans both public institutions and private corporations, where he has focused on business fundamentals and human capital to drive strategic business goals. Michael specializes in Change Management, Corporate Development, Customer Service Excellence Audits & Training, Corporate HR, restructuring, and governance.

Throughout his career, Michael has held key leadership positions, including Project Director, Principal Consultant, Director of Operations, and Director of HR at renowned organizations such as INDECO Engineers, Global Consulting Associates, Society of Petroleum Engineers, and Marriott International properties in China. His roles have equipped him with extensive skills in managing dynamic teams, strategic planning, conflict management, and leadership mentoring.

Michael's areas of expertise include Interpersonal Skills, Conflict Management, Managing Dynamic Teams, Problem Solving, and Project Management. He has developed and delivered numerous workshops and training programs, such as HR Counselling Skills, Handling Difficult People, various countries' labour laws, EQ for Management, and Effective Ways to Manage the Millennial and Gen Z.

Passionate about developing future leaders, Michael has been an adjunct faculty member since 1995, teaching at local and international universities and adult learning institutions on topics such as Human Resource Management, Organizational Behavior, and Customer Service Training. He is also a certified trainer and assessor, an accredited MBTI administrator, and holds several certifications in Agile Service Management, Robotics Process Automation, and more.

Michael is an active member of professional bodies such as the Singapore Chinese Chamber of Commerce & Industry and the Workforce Advancement Federation. He is also a SkillsFuture Mentor with Enterprise Singapore and an affiliate of the International Consulting Group. He is also a certified Senior Professional with the Singapore Institute of Human Resource Professionals (IHRP).

Michael's commitment to excellence and his vast experience in training and development make him a sought-after consultant and trainer for organizations looking to enhance their leadership and management capabilities.