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Secrets of Effective Business Communication and Writing Skills

In this workshop, you will learn how to communicate effectively using memos, how to draft minutes effectively and speedily, how to craft emails that are succinct and impactful, and how to draft formal corporate letters. This is a hands-on workshop on written communication skills suitable for young professionals, secretaries and administrative personnel.

You will acquire life-long skills in written communication and presentation. Specifically, you will learn how to convey your message precisely and elegantly, be impactful in your writing, and avoid the common pitfalls many professionals will commit. You will also master the essential elements of each type of writing most commonly used in the corporate setting.

You will get to learn from an experienced coach who was a national public speaking champion, and who have coached top corporate leaders in 15 countries. Therefore, this workshop is designed to give your great exposure for enhanced performance.

Objective

This workshop is split into three major objectives, the 5 C’s:

1. Comprehensive Writing Skills
2. Core Corporate Documents
3. Correct Language Usage
4. Compelling Visual Design Essentials
5. Captivating PowerPoint Slides

Outline

Segment 1: Comprehensive Writing Skills

1. The Principles of Business Writing
2. Basics of Composition
3. Parts of Speech
4. Methods of Presenting and Sequencing Ideas
5. Writing in Active versus Passive Voices
6. Type of Sentences
7. Writing Topic Sentences

Segment 2: Core Corporate Documents

1. Sales Letter
2. Response To A Complain
3. Writing Effective Emails
4. Memorandum (Internal Memo)
5. Executive Summaries
6. Reports
7. Newsletter

Segment 3: Correct Language Usage

1. Faulty Sentence Structure
2. Common Punctuation Mistakes
3. Common Grammar Mistakes
4. Common Word Usage Mistakes

Segment 4: Visual Design and Visual Information Essentials

1. The Composition-Design-Arrange-Revise System
2. Choosing Appropriate Fonts
3. Using Charts and Graphs Effectively
4. Using Diagrams For Imact

Segment 5: Designing Effective PowerPoint Slides

1. The do’s and don’ts of designing PowerPoint Slides
2. The best practices of slide design
3. Different slide designs and templates for different purposes
4. Techniques of using slides to convey technical information
5. Techniques of using slides to convey stories
6. Font analysis for slides
7. Background analysis for slides

Who should attend

Corporate leaders, young professionals, secretaries, administrative personnel and high-performance executives who want to

1. Learn a lifelong skill
2. Become an effective business communicator
3. Demonstrate leadership skills through writing
4. Enhance performance in the workplace
5. Form positive impressions in the workplace

Methodology

The workshop will also be conducted in an interactive manner, infused with practical exercises, and embedded in spiral learning curriculum design methodology and in-class social learning systems. This allows for maximum engagement with students throughout the lesson.

Testimonials

- Understanding the audience was shared extensively. Good to have this to set expectation whenever we need to write a report
- all question were address in detail and he cleared the questions almost immediately
STT APDC PTE LTD

- Definitely learn better on how to plan at first before entry
- Interactive workshop where we get to interact as in small team work
- Trainer is knowledgeable about the content and drive participants to interact
Advantest (Singapore) Pte Ltd

Kwan Hong's elaboration of example are easy to understand and relatable. keep up the good work, thank you
National Youth Council

Very Professional and able to engage the participants well
Advantest Singapore Pte Ltd

- Met the training outcomes
- Good facilitation
National Youth Council

- Lots of tips and case study is shared
- Different areas of writing were covered
- Very friendly and experience
National Youth Council

Kwan Hong carried out his trainings responsibly and professionally, by preparing himself well on the subject matter beforehand. During the workshops, he was able to engage the participants, encourage participation, and deliver the materials comprehensively. Many participants enjoyed themselves, and gave positive feedback on the workshops.
Jacob Tan Director - Ko’Ach Enrichment Pte Ltd

Profile of Dr. Tan Kwan Hong

• International Speaker to 420,000+ People from 800+ Organizations in 40+ Countries
• Singapore Champion Public Speaker For 2017, 2-Time Singapore First Runner-Up
• PhD, MSc (Finance), MSc (HR), M.Ed., MMTM, MIT, MPM, PGDBA, GDTD, SDBA, BSc. (Economics), Distinguished Toastmaster (DTM)
• ACTA Certified, MOE accredited, Google Certified Educator, Microsoft Education Expert Award Winner

Kwan Hong is passionate in helping professionals attain mastery in public speaking, personal peak performance and career growth. His highly rated workshops include: public speaking, business negotiation, interview skills, resume and cover letter writing, essential business etiquette, and finding your career passion.

With 12 years of training experience, Kwan Hong has personally conducted workshops or given speeches to over 200,000 people, 550 organizations and schools, in 15 countries. His clients include A*Star, AIA Singapore, AON Singapore, Alexandra Health, Citibank, DSTA, Ministry of Education (Singapore), Ministry of Foreign Affairs (Vietnam), Land Transport Authority (LTA), Halogen Foundation, People’s Association, Wimberly Allison Tong & Goo (WATG), and the Young Men’s Christian Association.

Kwan Hong has been hired by organisations to coach their C-Suite Executives, Vice-Presidents, and Directors. He has also conducted group and individual coaching sessions for sales executives, negotiators, spokespersons, media relations executives and young professionals. Kwan Hong has also trained participants for international debate and public speaking competitions.

In 2017, Kwan Hong came out tops over 5000 contestants to become the Singapore Public Speaking Champion, awarded by Toastmasters International. He was ranked 2nd in Singapore for the Evaluation Speech Contest in 2016 and 2017. He was ranked top 7 in Singapore and Thailand in 2013. He was also awarded the Distinguished Toastmasters (DTM) title, the greatest honour that can be earned by a member of Toastmasters International, achieved by less than 1% out of 350,000+ members globally.

Kwan Hong has a PhD, 3 Masters degrees, and 3 Graduate Diplomas. He is also certified in high performance tools, such as Strong Interest Inventory, DISC, Enneagram, NLP, and Transformation Coaching.